"Although there was a 'mechanical snag' it was not their fault, and they worked with the manufacturer to obtain the required part. Throughout the process, I was kept in the loop - - the communication was excellent. Of all the companies I had contacted to have my furnace replaced, they were the only one that actually got back to me with a quote in a reasonable period of time.... CUSTOMER SERVICE IS KEY - and they delivered"
Eveleen B.
"The work was done on time, quickly and professionally. Communication was excellent before and during. The work area was clean after completion. They even remembered and double checked a small issue that was noticed a year ago, which they have completely resolved. Thank you Bill and the Family Mechanical organization !"
Candace & Nick C.
"Just had David and his crew at Family Mechanical install air conditioning. They did a great job, professional and efficient! Now we don’t have to dread the hot & humid days and nights, especially the dog!
Every year, I say we’re going to save up money and every summer, it gets put off. Not this year! 25 months free financing helped make this decision a no-brainer."
Misti E.
